Paws Point is the home of Dog Beer

Shipping & Returns

Shipping

For a limited time Paws Point is offering fixed price postage of $8.90* Australia wide.

* The exception is Dog Beer which is expensive to deliver because it is glass and fragile.   If we need to vary postage we will contact you prior to fulfilling your order and confirm you still wish to go ahead with the purchase.

Paws Point will ship most items using Australia Post so costs will be kept as low as possible.  Pick up is also available from our store at Shop 4A/50 Macleay St Potts Point.

Once payment is made, cleared, and accepted your order will be sent out within 4 working days where the products ordered are in stock.

Exchanges and Refunds

If you would like a refund or an exchange you can return the item, at your expense, within a two-week period from the date you receive the product. The item must be unused or unworn and in original condition.

In the case of a refund or exchange, please email sales@pawspoint.com.au so we can assist you.   In the email please include the details of the product, the invoice number and the reason for the refund or exchange.

In the case of an exchange, you will be required to return the item, at your cost and we will make the swap. Postage costs will be charged on the exchanged item at the normal rates.

In the case of a refund, you will be required to return the item, at your cost and a full refund will be given excluding the original postage costs.

Faulty Goods

In the rare case that you receive faulty goods, please email sales@pawspoint.com.au. We hope to help you resolve the problem with you and work out the best solution.

Please note that items which have been chewed cannot be returned. 

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Paws Point Pet Deli and Boutique (the home of Dog Beer) is located in Macleay St Potts Point just near the Kings Cross Fountain. Paws Point has lots of exciting things for cats, dogs & pet lovers. Paws Point has the best range of beds, designer clothing, toys & accessories for cats & dogs in Australia. Come into our store or shop online at PawsPoint.com.au. Paws Point is not your usual pet shop.